Are you able to say goodbye to your EOS Health membership? Whether or not you are shifting, altering your health routine, or just now not want the companies, canceling your membership could be a easy course of. On this complete information, we are going to stroll you thru the steps concerned in canceling your EOS Health membership, guaranteeing a clean and hassle-free expertise.
Step one in canceling your EOS Health membership is to contact the membership straight. You are able to do this both by visiting the membership in particular person or by calling their customer support line. While you contact the membership, be ready to offer your membership quantity and account info. The membership workers will then provoke the cancellation course of and offer you the mandatory directions.
After you have initiated the cancellation course of, you’ll need to finish a cancellation type. This type will sometimes require you to offer your private info, membership particulars, and the rationale for canceling. It is vital to fill out the shape precisely and fully to make sure that your cancellation is processed easily. In some circumstances, it’s possible you’ll want to offer further documentation, akin to a letter out of your physician in case you are canceling attributable to a medical situation.
Cancellation Coverage
Cancelling your EOS Health membership is an easy course of, however it’s important to know the cancellation coverage to keep away from any potential charges or issues. This is an in depth breakdown of the EOS Health cancellation coverage:
1. **Written Discover:** To cancel your EOS Health membership, it’s essential to submit a written discover to the membership the place you initially signed up. The written discover ought to embrace your title, membership quantity, the date you want to cancel, and your signature. It is vital to notice that verbal or telephone cancellations aren’t accepted.
2. **30-Day Discover Interval:** EOS Health requires a 30-day discover interval for all membership cancellations. Which means that your membership will stay energetic and you’ll proceed to be charged till the top of the 30-day interval following the date you submit your written discover.
3. **Cancellation Charges:** EOS Health prices a $50 cancellation price for all memberships. This price have to be paid on the time you submit your written discover. Nevertheless, in case you are cancelling your membership attributable to sure circumstances, akin to a everlasting transfer or a medical situation, it’s possible you’ll be eligible for a price waiver. You will want to offer documentation to assist your request.
4. **No Refunds:** EOS Health doesn’t supply refunds for any unused membership charges. When you cancel your membership, you’ll not be entitled to a refund for any of the remaining days in your billing cycle.
Charges
The next desk summarizes the charges related to cancelling an EOS Health membership:
| Payment | Quantity |
|---|---|
| Cancellation Payment | $50 |
Contacting Buyer Service
Eos Health gives a number of methods for members to get in contact with customer support. You possibly can select the tactic that’s most handy for you:
Cellphone
- Name the Eos Health customer support division at 877-367-3686. The road is open Monday to Thursday from 6:00 AM to 12:00 AM EST, Friday from 6:00 AM to 2:00 PM EST, and Saturday to Sunday from 8:00 AM to eight:00 PM EST.
Electronic mail
- Ship an electronic mail to membership@eosfitness.com. Whereas emails aren’t monitored in real-time, Eos Health goals to reply to all inquiries inside 24-48 hours.
Reside Chat
- For instant help, entry the Eos Health reside chat characteristic by visiting their web site. Click on on the “Contact Us” hyperlink on the homepage and choose “Chat with Us.” An Eos Health consultant shall be out there to help you from Monday to Friday, 8:00 AM to 4:00 PM PST, and Saturday to Sunday, 9:00 AM to 12:00 PM PST.
In-Individual
- Go to your native Eos Health membership and converse to a workers member on the entrance desk. They may be capable of help you together with your request to cancel your membership.
| Technique | Availability |
|---|---|
| Cellphone (877-367-3686) | Monday to Thursday: 6:00 AM – 12:00 AM EST Friday: 6:00 AM – 2:00 PM EST Saturday to Sunday: 8:00 AM – 8:00 PM EST |
| Electronic mail (membership@eosfitness.com) | Monitored inside 24-48 hours |
| Reside Chat | Monday to Friday: 8:00 AM – 4:00 PM PST Saturday to Sunday: 9:00 AM – 12:00 PM PST |
| In-Individual | Throughout membership working hours |
Sending an Electronic mail
Should you want to speak through electronic mail, you may cancel your membership by sending a request to EOS Health’s customer support group. Embrace the next info in your electronic mail:
- Your full title
- Your membership quantity
- Your location
- Your request to cancel your membership
- The date you want to your membership to be canceled (if relevant)
Ship your request to eosfitness@fitnessintl.com and embrace the topic line “Cancel Membership.”
Within the physique of your electronic mail, please present an in depth rationalization of your causes for canceling your membership. This may assist EOS Health enhance their companies and guarantee a clean transition for departing members.
Here’s a desk summarizing the knowledge to incorporate in your electronic mail:
| Data | Purpose |
|---|---|
| Full title | To determine your account |
| Membership quantity | To search out your particular membership |
| Location | To make sure the right membership is canceled |
| Request to cancel | To obviously state your intent |
| Cancellation date | To set a particular finish date on your membership |
| Purpose for cancellation | To offer suggestions for enchancment |
Calling Company Headquarters
If not one of the above strategies are profitable, you may name EOS Health company headquarters at 1-888-367-3675. The customer support consultant you converse with shall be in a position that will help you cancel your membership over the telephone. You will want to offer your account quantity and private info throughout this name.
Listed here are some further suggestions for canceling your EOS Health membership:
- Be well mannered and respectful when talking to customer support representatives.
- Have your account quantity and private info prepared earlier than you name.
- Be ready to offer a motive for canceling your membership. Nevertheless, they won’t be mad and can course of your cancellation with none points.
- Ask for a affirmation quantity or electronic mail as soon as your membership has been canceled.
| Purpose for Cancelation | EOS Health Coverage |
|---|---|
| Loss of life of a member | Requires a replica of the dying certificates |
| Membership transferal to a different well being membership | Requires a letter from the third get together |
| Momentary incapacity lasting greater than 60 days | Requires a physician’s be aware |
| Army deployment or transfer | Requires a replica of legitimate navy orders and proof of tackle change |
| Medical emergencies | Should submit a doctor be aware |
Terminating Membership On-line through Web site
Canceling your EOS Health membership on-line is a handy and hassle-free course of. Observe these steps to terminate your membership remotely:
- Go to the EOS Health web site: https://www.eosfitness.com/
- Sign up to your account utilizing your username and password.
- Hover over your title within the top-right nook and choose “My Account.”
- Click on on the “Membership” tab.
- Scroll right down to the “Cancel Membership” part.
- Click on on the “Cancel Membership” button. A affirmation pop-up will seem.
- Choose the rationale for cancellation and enter your digital signature.
- Click on on the “Cancel Membership” button to verify your cancellation.
- You’ll obtain a affirmation electronic mail with particulars about your cancellation.
Vital Notes:
- On-line cancellation is barely out there for month-to-month memberships. Annual memberships have to be canceled in particular person or by telephone.
- Cancellations have to be submitted at the least 30 days earlier than the subsequent billing cycle to keep away from being charged for a further month.
- Any excellent steadiness or charges have to be paid earlier than the membership might be canceled.
| Cancel Membership | On-line | Cellphone | In Individual |
|---|---|---|---|
| Month-to-Month | Sure | Sure | Sure |
| Annual | No | Sure | Sure |
In-Individual Cancellation at Health Heart
Visiting the health heart in particular person is an easy and direct technique to terminate your EOS Health membership. This is a complete information to make sure a clean cancellation course of:
1. Go to Throughout Enterprise Hours
Guarantee your go to coincides with the health heart’s common enterprise hours to keep away from any inconvenience.
2. Request a Cancellation Type
Method the entrance desk and request a membership cancellation type. Fill out the shape together with your private and membership particulars.
3. Present a Discover Interval
Specify your required cancellation date, contemplating the required discover interval as per your membership settlement.
4. Submit the Type
Submit the finished type to the entrance desk workers for processing. They may confirm your identification and request your membership card for cancellation.
5. Verify Cancellation
Double-check with the workers to make sure your cancellation request has been processed. They may offer you a affirmation or receipt on your data.
6. Return Membership Card
Return your bodily membership card to the health heart workers upon completion of the cancellation course of.
7. Obtain Refund (If Eligible)
When you have any unused funds or pay as you go charges, it’s possible you’ll be eligible for a refund. Test with the entrance desk workers in regards to the particular refund coverage and eligibility standards.
| Refund Eligibility | Refund Quantity |
|---|---|
| Unused Charges | Refund of remaining charges, pro-rated for the unused interval |
| Pay as you go Charges | Refund of pay as you go dues |
| Annual Charges | No refund, as these are thought of non-refundable |
Dealing with Early Termination Charges
Should you cancel your Eos Health membership earlier than the top of your contract time period, it’s possible you’ll be required to pay an early termination price (ETF). The ETF is often a flat price or a proportion of your remaining membership steadiness.
- Evaluate your membership contract. The ETF shall be outlined in your membership contract. You should definitely learn the contract fastidiously to know the phrases and situations of cancellation.
- Contact your fitness center. After you have reviewed your contract, contact your fitness center to inquire in regards to the ETF. The workers can offer you particular details about the price and the method for canceling your membership.
- Negotiate the price. In some circumstances, you could possibly negotiate a decrease ETF. Be ready to elucidate your causes for canceling your membership and supply documentation if mandatory.
- Pay the price. After you have negotiated the ETF, you’ll need to pay the price in full. You possibly can sometimes pay the price on the fitness center or on-line.
- Cancel your membership. After you have paid the ETF, your membership shall be canceled. You should definitely get a affirmation electronic mail or letter from the fitness center.
- Return your key tag or entry card. While you cancel your membership, you’ll need to return your key tag or entry card to the fitness center.
- Cancel your auto-renew. When you have signed up for auto-renew, remember to cancel it. This may forestall your membership from being renewed after it expires.
- Get a refund. When you have paid for any unused companies, it’s possible you’ll be eligible for a refund. Contact your fitness center to inquire in regards to the refund course of.
| State | ETF |
|---|---|
| California | $50 |
| Texas | $75 |
| Florida | $100 |
Confirming Cancellation
After you have submitted your cancellation request, you’ll obtain a affirmation electronic mail or textual content message from Eos Health. This electronic mail or textual content message will include your cancellation particulars, together with the date your membership shall be canceled.
You will need to hold this affirmation electronic mail or textual content message on your data. When you have any questions on your cancellation, you may contact Eos Health customer support with the knowledge supplied within the affirmation electronic mail or textual content message.
What to do when you do not obtain a affirmation electronic mail or textual content message
If you don’t obtain a affirmation electronic mail or textual content message inside 24 hours of submitting your cancellation request, it is best to contact Eos Health customer support. You possibly can attain customer support by telephone at (800) 453-3673 or by electronic mail at assist@eosfitness.com.
| Contact Technique | Contact Data |
|---|---|
| Cellphone | (800) 453-3673 |
| Electronic mail | assist@eosfitness.com |
Test Your Contract
Rigorously evaluate the phrases and situations of your membership contract, paying particular consideration to any cancellation insurance policies or charges. Make sure you perceive the necessities and any related prices earlier than continuing with the cancellation course of.
Contact Buyer Service
Attain out to Eos Health customer support through telephone, electronic mail, or in-person at your native fitness center. Politely inform them of your intention to cancel your membership and inquire in regards to the mandatory steps.
Submit a Written Cancellation Request
Some gyms might require you to submit a written cancellation request. Obtain the cancellation type from Eos Health’s web site or request one at your native fitness center. Fill out the shape precisely and submit it to the designated tackle.
Observe Up
After you have initiated the cancellation course of, comply with up with Eos Health to verify that your request has been obtained and is being processed. This may help forestall any misunderstandings or delays.
Be Ready to Pay Cancellation Charges
Relying in your contract and the cancellation coverage, it’s possible you’ll be chargeable for cancellation charges. Inquire with customer support about any relevant charges earlier than canceling.
Cancel Computerized Funds
When you have arrange computerized funds on your Eos Health membership, remember to cancel them as effectively. Contact your financial institution or cost supplier to cease recurring funds.
Return Tools
When you have rented any gear from Eos Health, return it to the fitness center earlier than your membership is canceled. Failure to take action might end in further prices.
Request a Refund
When you have paid for membership charges prematurely, inquire about the potential of receiving a refund for the unused portion. The refund coverage might fluctuate relying on the fitness center’s cancellation coverage.
Contemplate Freezing Your Membership
In case you are uncertain about canceling your membership completely, think about freezing it as a substitute. This feature lets you pause your membership for a specified interval, akin to throughout a trip or work journey.
Extra Ideas
Keep away from Verbal Cancellations
To forestall any misunderstandings or disputes, at all times cancel your membership in writing or by contacting customer support. Verbal cancellations will not be thought of legitimate.
Negotiate a Settlement
Should you encounter difficulties canceling your membership or have extenuating circumstances, think about reaching out to customer support or administration to barter a mutually agreeable settlement.
Be Courteous and Skilled
All through the cancellation course of, preserve a courteous {and professional} demeanor. This may assist guarantee a clean and optimistic expertise.
Contemplate the Cancellation Date
Request your membership cancellation to take impact on a particular date. This may enable you to keep away from any confusion or overlap with future billing cycles.
Preserve a Report of Your Cancellation
Retain a replica of any written cancellation request, emails, or telephone data associated to the cancellation. This documentation will function proof if any points come up sooner or later.
Use a Cancellation Service
Should you discover the cancellation course of difficult or time-consuming, think about using a cancellation service. These companies can help with the cancellation, usually for a price.
Be Conscious of Refund Insurance policies
Perceive the refund coverage earlier than canceling your membership. Totally different gyms have various insurance policies relating to refunds for unused time or initiation charges.
Test for Membership Reductions
Should you determine to rejoin Eos Health sooner or later, inquire about any membership reductions or promotions that could be out there for returning members.
Contemplate Referrals
As a token of appreciation on your membership, think about referring associates or household to Eos Health earlier than canceling. This will profit each events concerned.
Keep a Constructive Relationship
Even after canceling your membership, preserve a optimistic relationship with Eos Health. This may improve your expertise when you ever determine to rejoin sooner or later.
How you can Cancel EOS Health Membership
EOS Health is a sequence of health facilities that provide numerous membership plans. If you have to cancel your EOS Health membership, listed below are the steps to comply with:
- Go to the EOS Health web site and log in to your account.
- Click on on the “My Account” tab after which choose the “Membership” choice.
- Scroll right down to the underside of the web page and click on on the “Cancel Membership” button.
- Observe the prompts to finish the cancellation course of. You will want to offer your motive for canceling and ensure your cancellation request.
After you have accomplished these steps, your EOS Health membership shall be canceled. You’ll obtain a affirmation electronic mail from EOS Health to verify your cancellation.
