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Have you ever ever positioned an order on DoorDash after which had an pressing must cancel it? Whether or not you by chance positioned the order, modified your thoughts about what you needed, or encountered an surprising occasion, canceling a DoorDash order could be a irritating expertise should you’re undecided find out how to do it. Happily, the method is comparatively easy. On this article, we’ll present a complete information on find out how to cancel a DoorDash order, together with step-by-step directions and troubleshooting suggestions.
Earlier than we delve into the cancellation course of, it is essential to know when you’ll be able to and can’t cancel your order. Typically, you’ll be able to cancel your order so long as the restaurant has not but began getting ready it. Nonetheless, as soon as the preparation has begun, it’s possible you’ll not be capable of cancel your order. It is because DoorDash has a coverage in place to guard eating places from shedding substances and labor prices related to canceled orders which have already been ready. Subsequently, it is all the time finest to behave rapidly if it’s essential cancel your order.
To cancel your DoorDash order, you’ll be able to both use the DoorDash app or web site. Within the app, merely find the order you need to cancel and choose the “Cancel Order” button. On the web site, log in to your account, go to the “Orders” part, and click on the “Cancel” button subsequent to the order you need to cancel. Should you’re canceling your order after the restaurant has began getting ready it, it’s possible you’ll must contact DoorDash buyer help to request a cancellation. They are going to assess the state of affairs and make a willpower on whether or not or not the order will be canceled.
The best way to Cancel a Doordash Order
If it’s essential cancel a Doordash order, it is vital to take action as quickly as doable. The earlier you cancel, the extra possible you’re to get a refund. To cancel an order, you’ll be able to both contact Doordash customer support or cancel it via the app.
To cancel an order via the app:
- Open the Doordash app and go to the “Orders” tab.
- Discover the order you need to cancel and faucet on it.
- Faucet on the “Cancel Order” button.
- Choose a purpose for canceling the order and faucet on the “Affirm Cancellation” button.
To cancel an order via customer support:
- Name Doordash customer support at 1-855-431-0459.
- Clarify to the customer support consultant that it’s essential cancel an order.
- Present the customer support consultant along with your order quantity.
- The customer support consultant will cancel the order and difficulty you a refund.
Folks Additionally Ask About The best way to Cancel a Doordash Order
Can I cancel my Doordash order after it has been picked up?
No, you can not cancel your Doordash order after it has been picked up. As soon as the order has been picked up, it’s too late to cancel.
What’s the refund coverage for Doordash?
Doordash has a no-refund coverage. Nonetheless, it’s possible you’ll be eligible for a refund in case your order is late, incorrect, or broken.
How do I contact Doordash customer support?
You’ll be able to contact Doordash customer support by calling 1-855-431-0459 or by emailing help@doordash.com.
